Mediation is a series of discussions aimed at finding solutions to work problems. Mediation is a great way to find solutions that work for both employee and employer. DRAW is an online mediation service.
You will meet online with the mediator alone and sometimes with your employee/employer and the mediator. All your discussions remain confidential and anything you agree is written down so that you can leave the mediation with a sense of control.
Mediation is essentially a series of discussions looking for solutions. The mediator will help an employer and employee find solutions to their problems
Everything you say during the mediation will remain private (unless otherwise agreed)
The employee and employer need to agree to the mediation process
Online mediations are very flexible so you can resolve your problems more quickly than through the employment tribunal process
The mediator will not judge either the employer or employee or take sides