What is Mediation?

DRAW: Dispute Resolution Assistance in the Workplace

Using online mediation to find solutions to your work problems

Mediation is a series of discussions aimed at finding solutions to work problems. Mediation is a great way to find solutions that work for both employee and employer. DRAW is an online mediation service. 

You will meet online with the mediator alone and sometimes with your employee/employer and the mediator. All your discussions remain confidential and anything you agree is written down so that you can leave the mediation with a sense of control.

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Why choose mediation?

Mediation helps you find solutions through discussions

Mediation is essentially a series of discussions looking for solutions. The mediator will help an employer and employee find solutions to their problems

Mediation is confidential

Everything you say during the mediation will remain private (unless otherwise agreed)

Mediation is voluntary

The employee and employer need to agree to the mediation process

Mediation is quick and easy to arrange

Online mediations are very flexible so you can resolve your problems more quickly than through the employment tribunal process

Mediation is independent and impartial

The mediator will not judge either the employer or employee or take sides

Discussion
Confidential
Voluntary
Quick & easy
Impartial