Problems at work?

Are you being treated unfairly?

DRAW helps you find solutions to work problems

DRAW offers online mediation for work problems. Mediation is a series of discussions aimed at finding solutions. Mediation is a great way to find solutions that work for both employee and employer.

Contact us today

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I'm an Employee

Finding solutions through

Mediation with DRAW

DRAW mediation
Work problems?

Are you facing problems at work? Do you want to solve them quickly?

Contact DRAW

Contact us today to provide information

Agree to mediate

Your employer must agree to mediate and we will discuss how best to approach them

Arrange mediation

We arrange the mediation for you – at a time that suits you


A mediator will discuss the problem with you and your employer separately and help find solutions


Most mediations end with an agreement between the employee and employer

Why use DRAW mediation?

Less stressful

Mediation with DRAW is less stressful than grievances and the Employment Tribunal

Quick and Easy

Mediation with DRAW is quick and easy to set up online

More control and certainty

You have control over the outcomes. Mediation with DRAW offers solutions that you can’t get in the Tribunal

Legal advice and support

You may be eligible for legal advice and support through the mediation

Quick and easy
I feel better
I had control

Ask us anything

Mediation is a process whereby 2 or more parties are helped to resolve an argument or dispute. It can be helpful in workplace disputes. 

To help you understand the benefits of mediation it is best to get advice from an employment adviser at Citizens Advice or Law Centre, for example.  

Where this is not possible, we may be able to direct you to an organisation/lawyer that provides one off legal advice. This can be before or during the mediation so you can have a better understanding of your legal position. 

Sometimes it is helpful to have an independent third party, who is impartial, to help both parties find a way forward. The mediator can help the parties to communicate with each other and to find a solution. 

A grievance rarely resolves matters.  The employer may feel ‘attacked’ and so be defensive. This may involve blaming the employee for what has happened.  An employer rarely admits to having done anything wrong particularly if that could involve them admitting a breach of the law.

Mediation is where the parties meet online with a mediator. The mediator helps the parties to have a discussion. ACAS’ role is very limited. They do not read any documents and act more as a go-between.

You may want “justice” in a Tribunal BUT there is never any guarantee that you will win, however strong you feel your case is. 

Going to a Tribunal can be stressful, time consuming, costly and often damaging to the parties’ reputation as judgments are available on a public register.

Yes, you can take a friend and the mediator can help ensure that one party is not taking advantage of the other or forcing you into something you do not want. You can leave the mediation at any time if you are concerned about your employer’s behaviour.  

You must be living/working in London.

The first six hours of mediation is provided at no cost.